Privacy Policy

1. Introduction

Matic Drafting & Design ("Matic Drafting," "we," "us," or "our") operates the website maticdrafting.com (the "Site") and provides drafting, shop drawing, fabrication drawing, BIM coordination, and related design services for the glazing and architectural glass industry (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or engage our Services.

By using our Site or submitting information to us, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Site or provide us with your personal information.

2. Information We Collect

Information You Provide Directly:

• Contact information: name, email address, phone number, company name
• Project information: project names, locations, specifications, architectural drawings, system selections, and related technical documents submitted for the purpose of quoting or performing Services
• Communications: messages, emails, and correspondence you send to us through the Site's contact form, email, phone, or other channels
• Billing information: invoicing details such as company name, billing address, and payment-related correspondence (we do not store credit card numbers on our servers)

Information Collected Automatically:

• Device and browser information: IP address, browser type, operating system, device type
• Usage data: pages visited, time spent on the Site, referring URLs, and general navigation patterns
• Cookies: we use essential cookies to ensure proper Site functionality and may use analytics cookies to understand how visitors use the Site (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for our Services
• To perform and deliver our drafting, BIM, and design Services
• To communicate with you about projects, deliverables, revisions, and invoicing
• To improve our Site, Services, and user experience
• To comply with legal obligations and protect our legal rights
• To send occasional business communications (you may opt out at any time)

4. Project Files & Confidential Information

We understand that the architectural drawings, specifications, and project documents you share with us may contain proprietary or confidential information. We treat all project-related files and technical documents as confidential. We do not share, publish, or distribute your project files to any third party unless required to perform the Services you have engaged us for (for example, coordinating with a manufacturer at your direction) or as required by law.

Upon completion of a project or at your written request, we can delete project files from our active systems. However, we may retain copies as necessary for our records, warranty support, or legal compliance for a reasonable period.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: with trusted third-party vendors who assist us in operating the Site or conducting business (e.g., web hosting, email services, analytics), bound by confidentiality obligations
• Project Coordination: with manufacturers, general contractors, architects, or other project stakeholders, only at your direction and as necessary to perform the Services
• Legal Requirements: when disclosure is required by law, regulation, legal process, or governmental request
• Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

6. Cookies & Tracking

Our Site uses cookies — small text files placed on your device — to ensure proper functionality. We may also use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our Site. These tools collect information anonymously and report Site trends without identifying individual visitors.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

Our contact form uses Google reCAPTCHA to prevent spam submissions. Google reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information and project files from unauthorized access, alteration, disclosure, or destruction. These measures include secure file transfer methods, access controls, and encrypted communications where appropriate.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information and project records are typically retained for a minimum of five (5) years following project completion for warranty, reference, and legal compliance purposes.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of any marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our Site and Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Matic Drafting & Design
Las Vegas, Nevada
Phone: 702.337.2797
Email: [email protected]